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Title Area Operations Manager
City Boston
State MA
Description Company Summary
Revolution Foods is igniting a healthy food revolution and believes that all children deserve access to healthy, wholesome food. We have revolutionized the school lunch line by providing healthy, affordable and fresh meals to hundreds of thousands of students every day and have served over 50 million meals, to date.

Founded in 2006, Revolution Foods serves fresh and healthy breakfast, lunch, snack, and supper meals to students in education programs nationwide, where more than two-thirds of these children are in low-income households. The meals are home–style and based on real food ingredients like whole grains and fresh fruits and vegetables. We never use any high fructose corn syrup, partially or fully hydrogenated oils, or artificial colors, flavors or sweeteners. Our thousands of community hired employees are dedicated to our mission; everyone pitches in where needed to make sure the kids we serve get high-quality, healthy meals delivered to their schools each day. Currently we serve seven regions across the country and are expanding into to serve new areas and schools every year!

Position Summary
The Area Operations Manager (AOM) will be a member of the New York/New Jersey management team and will work as a part of a dynamic, socially minded entrepreneurial team. This individual will play a critical role in managing and ensuring execution of initiatives at the school level and managing the financial impact of these decisions. This position will serve as a liaison between the internal operations team and the external school-facing team and will provide high-level customer service to our largest accounts with a focus on long-term retention. The AOM will manage the school ordering process including order analysis and waste management and manage all customer service issues that arise. This person will interact with the Programs & Services Manager in the context of maintaining a superior experience for our school partners and so will combine big picture analytics with day to day communications. This person will report to the General Manager and manage a small team him/herself. This is a great opportunity for individuals with a solid restaurant background looking to make a transition into an operations support role.

Vision, Mission, Core Beliefs
The vision of Revolution Foods is that all children will have access to nutritious, tasty food to support the development of healthy minds and bodies. Our mission is to dramatically improve the food and food service experience in schools in order to reduce obesity and improve health, education and well-being for students in communities across the United States.

Duties and Responsibilities:
School Partnership and Business Development
• Consistent communication with school leaders, school service staff, school partnership teams and culinary center personnel about all issues relating to school operations
• Prepare periodic presentations to school management on participation, trends and reporting progress
• Effectively communicate to Management any issues or concerns that may affect customer satisfaction, food safety or quality Operations
• Ensure food quality standards by showing a commitment to quality from retherm to presentation of the final product
• Prepare accurate monthly invoice for Revolution Foods’ controller to submit to schools
• Maintain a food safe environment, complying with State, Federal and Revolution Foods food safety policies while training and enforcing the use of all safety forms and HACCP procedures
• Maintain consistency in following meal/menu Meal Assembly Cards, ingredient knowledge & food quality & presentation standards. External Ordering and Waste Management
• Manage the orders for each school, ensuring the highest student satisfaction and most stringent compliance regulations
• Work closely with the Culinary Manager to manage inventory and shift meal orders as appropriate
• Manage internal processes related to daily waste reports to insure correct data is captured in a timely way and input into Applecore and other systems, as appropriate
• Monitor and maintain order counts to minimize external waste, working closely with operations team to insure

Requirements Qualities and Qualifications
• B.A. or B.S. or equivalent education/experience.
• Ability to travel to different sites throughout the week is required
• Proficient knowledge of MS Word, Excel, PowerPoint and Outlook are required.
• Experience in the K-12 Food Service system highly desired
• Commitment to the Revolution Foods mission that all children will have access to nutritious, tasty food to support the development of healthy minds and bodies
• Entrepreneurial minded, coupled with an energetic and positive spirit, flexibility, a sense of humor, and a willingness to jump into any role at a moment’s notice
• A positive attitude and ability to motivate, inspire and positively communicate goals and objectives to our global network of team members
• A “big picture” thinker who can also manage small details accurately and brings solid analytical and creative problem-solving skills
• Outstanding attention to detail, organizational skills and ability to manage multiple tasks/deadlines
• Ability to work independently, strong analytical and problem-solving skills
• Demonstrated success in project management and cross functional roles/projects
• Bilingual a plus
• ServSafe certification preferred
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An Equal Opportunity Employer