Job Details

Requisition Number 17-0010
Title Data Collection Specialist
Employment Type Part Time
Company Pearl Insurance Group LLC
City Peoria Heights
State IL

Data Collection Specialists make non-sales calls to firm prospects with the goal of collecting data about thecompany. The primary goal is collecting the expiration date (x-date) of the company’s current professionalliability insurance.

Duties and Responsibilities include the following: 

Collect x-dates and other pertinent prospect information including correct address, correct contact, fax number, number insured and an e-mail address.

Use  database for marking responses and activities in telemarketing campaign and forgenerating follow-up activities for the appropriate salesperson.

Make 3 calls (one week apart) per prospect record (or until contact is made).

Prepare a weekly report for department manager(s) detailing the number of x-dates received and an analysis of campaign details (i.e. – wrong numbers, addresses changed, etc…) using Excel templates.

Use the internet to search for correct company information when phone number in Siebel is wrong ordisconnected.

Requirements High school diploma or GED

Excellent verbal and written communication skills

Previous experience with Siebel or other CRM preferred, but not required

Basic PC skills (including working knowledge or Microsoft Office products)

Basic phone skills received from prior phone/telemarketing or customer service experience

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