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Requisition Number 18-0033
Post Date 2/12/2018
Title Bilingual Nurse Team Manager
City Westminster
State CO
Description **Must be bilingual in Spanish and English**

This job exists to: Serve as coach and leader for the support staff who work on the POD patient care delivery teams, and to work collaboratively with all clinic staff, in order to provide the highest level of continuously improving quality medical care, health education, and preventive services possible.

Leadership Responsibilities
• Provide day-to-day direct supervision/coaching of Medical Assistant Team Manager including hiring/firing authority and performance appraisals.
• Provide orientation, education, and training of new clinical pod staff in clinical and operational support activities (assisted by Nursing Services, Clinic Director and Human Resources).
• Facilitate problem solving as it arises on the pod.
• Manage pod patient flow, including nurse visits, medical assistant visits, and group visits.
o Coordinate weekly team meetings and participate in and oversee daily pod huddles.
o Assure nursing coverage during periods of personal absence and nursing coverage for clinic cell phone.
• Review POD outcomes monthly with pod staff and work with team to create improvement plan where goals are not being met.
• Provide nursing care to patients on pod in collaboration with providers.
o Patient care including assessing patient needs, triage, and outreach; both in person and over phone. Managing tasking and patient/provider follow up with assistance from team
o See patients independently using nursing protocols
o Support provider visits by providing initial assessment.
o Provide patient education at medical appt: i.e. chronic care.
o Oversee patient prep and room set up for clinical care.
o Supervise medication refills in-house and out.
• Support and oversee site and organizational level quality improvement initiatives.
• Maintain the integrity of Clinica’s model of care.

Quality and Safety Responsibilities
• Manage labs and screening results:
o Review lab tracking reports daily to assure lab quality
o Manage all lab results according to nursing protocol.
o Manage abnormal cancer screening results on a case by case basis.
• Comply with regulations as assigned:
o Supervise proper routine cleaning and storage of medical equipment.
o Administer CLIA (Clinical Laboratory Improvement Amendments) and lab proficiency in a timely manner.
o Coordinate with other nurse team managers regarding cancer screening programs.

Requirements A. Education / Experience

1. RN licensure from an accredited school required. BSN preferred.
2. Two years experience in community health preferred.
3. Leadership experience preferred.

B. Knowledge, skills and abilities:

1. Ability to flourish in a team management system
2. Sensitivity to low income, ethnic minority community
3. Bilingual in Spanish and English required.
4. Excellent leadership skills
5. Coaching skills
6. Interacts with colleagues, team, and all staff in a professional and collegial manner.
7. Excellent computer skills
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An Equal Opportunity Employer