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Requisition Number 18-0044
Post Date 2/12/2018
Title Bilingual Medical Assistant Team Manager
City Thornton
State CO
Description This job exists to: Serve as coach and supervisor for the Medical Assistants who work on the Pod delivery teams in collaboration with the NTM, providing the highest level of continuously improving quality medical care, health education and preventive services possible.

• Provide day-to-day direct supervision/coaching of Medical Assistants, including hiring/firing authority and performance appraisals
o Manage MA pod/patient flow, including MA visits and group visits.
o Manage tasks and patient/provider follow up with assistance from team.
o Oversee patient prep and room set up for clinical care.
o Accomplish orientation, education and training of new clinical pod staff in clinical support activities (assisted by HR.)
o Supervise proper routine cleaning and storage of medical equipment.
o Ensure stocking of exam rooms is standard and complete.
• Provide pro-active clinical support while assisting the clinician in meeting patient care follow up, exam room set up and meeting organizational goals (see Medical Assistant Job Description).
• Collaborate with NTM regarding Pod supervision.
• Administer CLIA and lab proficiency in a timely manner.
• Lead daily pod huddles and/or morning staffing huddle.
• Maintain and update daily schedules for the pod
• Supervise medication refills for the team.
• Serve as back up to the Nurse Team Manger/Clinic Operations Manager/Clinic Director for NextGen emergent scheduling needs.
• Participate on designated committees. Including:
o Clinic Leadership Team
o MATM monthly meeting


A. Education / Experience
1. High school diploma or GED.
2. Graduate from medical assistant school or one to two years of healthcare experience with on the job health technician training successfully completed.
3. One year experience working as a medical assistant at Clinica is required.

B. Knowledge, skills and abilities:
1. Ability to flourish in a team management system
2. Ability to work under pressure in a fast paced environment
3. Sensitivity to low income, ethnic minority community
4. Bilingual in Spanish and English
5. Excellent leadership and coaching skills
6. Computer proficiency

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An Equal Opportunity Employer