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Job Details

Title Executive Vice President Study Abroad
Business Unit Study Abroad Programs
Location Boston, MA or Portland, ME
Description

For over 70 years, CIEE's mission has been to develop and deliver international programs and support services to help people gain understanding, acquire knowledge, and develop skills for living in a globally interdependent and culturally diverse world.

We change lives. Our alumni change the world.

 

EXECUTIVE SUMMARY

CIEE (The Council on International Educational Exchange), a non-governmental organization that is the world leader in international study abroad and exchange programs, seeks an energetic, visionary leader to serve as its new Executive Vice President for Study Abroad.

The Executive Vice President (EVP) will report to the President and Chief Executive Officer. She or he will lead and direct our study abroad and internships programs for college students from the US seeking cultural exchanges around the world.

This is a remarkable opportunity for an outstanding leader in study abroad with imagination and foresight, strong operational and financial skills, excellent business development and diplomatic talents, and enthusiasm for transforming lives and building bridges by promoting the exchange of ideas and experiences.

CIEE advances its mission through a worldwide network of consortium members, international partners, and sites. Headquartered in Portland, Maine, and with administrative offices in Boston, CIEE employs over 800 staff and operates 65 sites in more than 40 countries.

The EVP will collaborate with the President to shape the strategic direction for a global matrix of international study abroad programs that overall constitute two-thirds of CIEE’s annual revenues. She or he will be responsible for the overall operations of the 65 global sites; ensuring high quality programing in every location, developing and implementing annual budgets; managing teams in each program area; meeting sales and enrollment targets; developing exemplary relationships with academic consortium members and key user groups, and ensuring that CIEE is the industry's leader in student safety.

To strengthen current activities and identify future opportunities for study abroad, the EVP will collaborate and consult with colleagues, external partners, stakeholders, and the Academic Consortium Board.

The ideal candidate will be an imaginative leader, an energetic thinker and doer, a solution-oriented professional, and an outstanding manager with an inclination and aptitude for collaboration. She or he will possess knowledge of trends and best practices in the field and bring significant international experience. Candidates must be able to think big, work collaboratively, galvanize and motivate teams, and have fun while achieving aggressive milestones.

CIEE BACKGROUND

History

CIEE was established in 1947 to advance intercultural understanding and world peace through education and exchange programs. In the years immediately following World War II, CIEE (which began as the Council on Student Travel, or CST) helped coordinate the efforts of institutions and groups promoting student and teacher travel, establishing itself as an association of organizations committed to furthering harmony among nations by facilitating student and teacher travel. CST was not a travel agency, but a nonprofit membership association that saw its purpose as developing young "ambassadors" whose experiences would strengthen international relations.

By the mid-1950s, travel between Europe and the U.S. had exploded and CST was facilitating more than 7,000 trans-Atlantic passages and the transport and intercultural orientation of 50,000 U.S. students and 45,000 foreign students annually. In the 1960s, the transition to air travel eliminated the use of student ships and their on-board orientation programs. In response, CST moved away from its specialty in transportation and orientation programs and began to facilitate programs and approaches that were more academic in nature. To signal these strategic shifts, in 1967 CST adopted a new name: Council on International Educational Exchange (CIEE).

Today

With over 70 years of experience delivering educational and cultural programs that increase global understanding and intercultural knowledge, CIEE enjoys a well-earned reputation in the field for programmatic excellence and quality assurance, dedication to innovation and best practices, and commitment to transparency.

CIEE offers a comprehensive suite of international educational exchange programs, including study abroad, teach abroad, high school study and gap programs, summer work and travel exchanges, internships, professional training and entrepreneurship programs, and volunteer opportunities. Ancillary services include a variety of student testing services, insurance, and administrative support for exchange and foundation programs. Collectively, CIEE activities constitute a global matrix of exchange programs in Africa, Asia, Australia, Europe, Latin America, the Middle East, and North America.

CIEE operates on a fee-for-service basis. Half of CIEE's over 800 full-time staff work in the United States, with the remainder located in CIEE's sites throughout the world or in CIEE offices in China, Japan, and Taiwan. Consortium members are based both in the U.S. and abroad. Currently CIEE's members include approximately 350 higher education institutions, international organizations, associations, and other entities supporting international educational exchange.

For more information about CIEE, please visit ciee.org.

STUDY ABROAD AT CIEE

Study abroad is a robust and growing enterprise within CIEE, representing nearly two-thirds of the organization’s revenue. CIEE offers more opportunities for students to live and study in another country than any other international exchange organization.

College students participate in semester long, summer, or modular programs run through CIEE’s 65 sites in over 40 countries. Overall these programs enroll about 10,000 students during the fall and spring semesters. The summer programs have grown rapidly in recent years, serving over 4,000 students in the summer of 2018.

As CIEE has moved to increase access to study abroad programs the model of study abroad has moved from semester long programs to shorter experiences with more flexibility in coursework, language skills, and even area of interest.

In recent years, CIEE launched 10 Global Institutes that provide unparalleled opportunities for students to design custom, comparative international study programs that integrate language, intercultural learning, experiential learning, internships, service learning, and research projects.  These are located in Berlin, Copenhagen, London, Madrid, Paris, Rome, Cape Town, Buenos Aires, Rio de Janeiro, and Santiago, Chile. The Global Institutes offer students from all backgrounds and all academic majors the possibility of more modular programs and flexibility in study abroad programs.

Overall, CIEE’s Global Institutes and traditional study abroad programs cover a wide range of disciplines—arts and science, business management, engineering, environmental science, architecture, film, graphic design, public health, STEM programs, and more—to allow students to match academic goals with program content, no matter the major or area of interest. Additionally, the organization continuously develops new programs in new locations and new disciplines to keep up with the constantly evolving landscape of higher education. 

To ensure that CIEE’s study abroad programs are of the highest quality, they are continuously monitored by our Academic Consortium Board (ACB), the international education industry’s only independently elected board, comprised of leading study abroad professionals from the more than 350 member institutions that sponsor CIEE study abroad programs. Through regular data collection, site visits, and action plans, the ACB rigorously evaluates all existing programs and approves all new programs to ensure each meets the high standards characteristic of CIEE.

ROLE OF THE EXECUTIVE VICE PRESIDENT

The Executive Vice President will manage this complex portfolio of activities, working with senior leadership and staff to develop comprehensive plans that identifies specific objectives and outcomes consistent with CIEE's strategic priorities. A member of the senior executive team of CIEE, the EVP reports to the President and CEO. Direct reports to the EVP include the Vice President for Academic Affairs, the Vice President for Global Operations, and the Vice President for Health, Safety and Security.

The EVP's role in business development, program assessment, and fiscal management will be critical. She or he must take active and equal interest in the operations, content, and financial health of the division's programs. The EVP will work with staff to identify participant needs and interests as well as consortium member needs; look for new opportunities for service and growth; and set and meet sales and enrollment targets.

Finally, the EVP will provide leadership and support to the team of professionals in this division. The broad array of programs found in this division places significant demands on the EVP's focus and attention. Additionally, the rapid expansion of programs and growth in summer enrollments have placed a strain on some aspects of operations and many divisions need attention and support as they face the challenge of year-round operations and staggered program start and end dates. The EVP must understand the practical and business ramifications of organizational change and ensure that CIEE continues to maintain its stellar reputation in the industry.

KEY OPPORTUNITIES AND CHALLENGES

The Executive Vice President's overarching challenge is to provide strategic vision, business and financial sophistication, and effective direction to the division against the backdrop of an increasingly competitive environment, rapidly shifting demands from students, and within the higher education industry which can be slow to change. The EVP’s overarching opportunity is found in the dynamic nature of international education and the historically important role CIEE has played in this arena. In this context, the new EVP will be empowered to:

Provide inspirational leadership and mentorship to an international team of professionals

The EVP will galvanize and energize the unit around a shared vision for the future of international and cultural exchange. The EVP will work with the leadership and staff of the division to ensure that their angle of vision goes beyond the complex operational and programmatic requirements of study abroad, to the world of possibilities and ideas for further development. The division must simultaneously attend to myriad details, requirements, and activities while scanning the landscape and noting trends that will translate into promising new lines of activity. The professionals in this division are well-positioned to capture the needs and interests of those with whom they are in contact; the EVP will work with the staff across the division to leverage this knowledge for the benefit of CIEE's market share and business. The EVP will also advocate for resources--including technology solutions--to further the activity of the division.

Sustain educational excellence and widen CIEE’s lead in international education, while expanding access to international experiences

The hallmark of CIEE is the quality, rigor, and educational excellence of its international experiences. As the marketplace for international education transitions from semester or year-long immersion programs only for students with strong language skills to international experiences for a more diverse range of students through innovative programs that fall outside of the traditional model, sustaining the quality and excellence of CIEE’s programmatic offerings is essential. The EVP must work closely with the senior study team and the Academic Consortium Board to ensure that as the mix of programs and adaptability of offerings expands, that quality, consistency, and safety remain the signature of a CIEE experience.

Identify and pursue promising new programs and rigorously evaluate existing programs

The EVP must ensure that new and existing programs provide an international experience that is a vibrant, rigorous, transformative, safe, and accessible to as many students as possible. With over 200 programs in place, the next EVP must carefully evaluate the array of programs, and be both strategic and opportunistic in pursuing new opportunities.

This will require an engaged, enthusiastic, and productive relationship with members of the Academic Consortium Board. The insights, concerns, and enthusiasm of the ACB helps to shape CIEE’s programs. Cultivating a close partnership with the ACB will be essential.

Cultivate and sustain connections with key constituents

 The work of CIEE relies on close partnerships with host institutions, as well as US colleges and universities. At the core of CIEE is a diverse and active group of more than 350 leading public and private colleges and universities. With more than 80% of CIEE’s study abroad participants drawn from consortium member institutions, cultivating and sustaining relationships with member institutions is critical. Communicating the value, richness, and rigor of CIEE programs, while learning from members about their needs, will ensure that interested students are connected with CIEE’s international experiences. Additionally, ensuring that CIEE and host institutions are collaborative partners on student experiences, educational content, and facilities is essential.

Requirements

QUALIFICATIONS AND CHARACTERISTICS

CIEE is a fast-paced, ambitious, and business-oriented organization. Its success hinges on the quality of its programs, and the commitment of its people. The successful candidate will be an individual whose ideas, energy, mental flexibility, resilience, persistence, empathy, and professionalism will be evident across the organization. Among the professional qualifications, skills, and experiences desirable for this role, she or he will bring many of the following:

Visionary, situational, facilitative leadership: An entrepreneurial bent. Intellectual curiosity; an openness to new ideas and ways of thinking; creativity and imagination. Comfort working with different personalities and different communication styles; an ability to speak effectively and persuasively in the academic, business, political, and industry vernacular.

Sophisticated business knowledge and instinct: Business-mindedness, understanding of finance. An ability to think at a high level; an inclination to survey the vista; a passion for bringing the opportunities of the world into CIEE. Capacity to provide executive-level strategic direction, while engaging in a culture of data-driven decision making and implementation; demonstrated effectiveness in deploying statistical analysis and financial reporting in assessing business activities and ventures. An orientation to the future; a talent for sensing what is in the wind and operationalizing those insights.

Superb management skills:  The successful candidate demonstrates extraordinary business acumen: strong analytic skills and quantitative abilities; past success at delivering on strategic goals; outstanding communication skills to support frequent and robust 360º reporting on business metrics; thoughtful and energetic focus on continually improving processes and increasing effectiveness; and commitment to maintaining and strengthening the division’s long-term stability through prudent management.

Personal qualities: Personal optimism, persistence, resilience. An ability to bounce back and return to the fray. Humor, grace, and endurance. Understanding of the world; a cosmopolitan outlook. Unimpeachable integrity and ethics; high standards of excellence; credibility; a style that inspires trust and mutual respect, and is consistent with CIEE’s corporate values of excellence, integrity, respect, access, and problem solving.

Education and experience: An advanced degree, ideally a PhD or MBA; a successful record of senior leadership in complex organizations, ideally with international programs and services; aptitude for understanding the higher education landscape and the needs of consortium member institutions as well as partner institutions around the world; strong financial acumen; experience with compliance, crisis management, student safety, and risk management.

  • CIEE strives to lead a robust community of international program providers and sponsors through innovation, exemplary service, and exceptional efficiency. Our success depends on having the very best professionals. We are committed to recruiting and retaining the best people in the industry, particularly those who are passionate about international education, are self-starters with high levels of energy and autonomy, and are dedicated to exceed expectations in every challenge. We foster excellence through tapping the skills of a diverse workforce and promoting a dynamic environment where talented individuals of differing perspectives and cultural backgrounds work together to advance our mission. CIEE is an Equal Opportunity Employer. Applications by ethnically diverse and underrepresented groups are strongly encouraged.
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