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Job Details

Title Enrollment Specialist
Business Unit High School Exchange Programs
Location Boston, MA
Description

Position:                       Enrollment Specialist

Department:                 F-1 High School Study USA Programs

Reports To:                  Enrollment Manager, F-1 High School USA Program

Location:                      CIEE Offices Boston, Massachusetts

Description:

 CIEE:

A nonprofit, non-governmental organization, CIEE is the world leader in international education and exchange. For 70 years CIEE has helped thousands of people gain the knowledge and skills necessary to live and work in a globally interdependent and culturally diverse world by offering the most comprehensive, relevant, and valuable exchange programs available. Serving over 300 U.S. College and University consortium members, CIEE operates sixty study centers in over forty countries that support study abroad programs for over 8,000 students annually. In addition, as the largest sponsor for U.S. Department of State J-1 Visa programs, CIEE helps nearly 25,000 international students participate in U.S. based exchange programs annually. CIEE programs and services span study abroad, teach abroad, international faculty development seminars, and inbound exchange study, work, and internship programs for today’s high school and university students, professionals, and educators.

We strive to lead a robust community of international program providers and sponsors through innovation, exemplary service and exceptional efficiency. Our success depends on having the very best professionals. CIEE is committed to recruiting and retaining the best people in the industry, particularly those who are passionate about international education, are self-starters with high levels of energy and autonomy, and are dedicated to exceed expectations in every challenge

Summary of Position:

The Enrollment Specialist will be responsible for ensuring students applying to F-1 High School programs are eligible for program admission and for seeing each student through to successful enrollment within our catalogue of US partner high schools. In addition to application review and school enrollments, the Enrollment Specialist will coordinate student orientations and arrivals, process payments and visa documents, manage school and student data, and complete other tasks as assigned. This position will work closely with the international sales and placement teams in order to streamline the enrollment process and provide superior service across all audiences. Successful candidates for this position should have excellent organizational and time management skills, a proactive and positive attitude, excellent verbal/written communication skills, and thrive in a fast-paced, dynamic team environment.

Primary Responsibilities:

  • Receive and review student applications and ensure each student meets school acceptance requirements
  • Recommend and match students with schools based on application information and school admissions requests
  • Successfully meet target for student enrollments within designated territory
  • Collect and manage data on partner schools to provide expert school recommendations
  • Manage documentation required for school admission and student visa issuance
  • Process and track incoming and outgoing payments to ensure timely reconciliation
  • Plan and execute routine school visits and annual school tours to develop relationships with school administrators, remote CIEE staff, and overseas representatives.
  • Support the planning and execution of student orientations and arrivals in US
  • Support compliance requirements by carefully maintaining all student records
  • Support sales and marketing in school marketing efforts
  • Complete other duties as required by management
  • Please note that this position will at times require work outside of normal 9AM to 5PM Monday to Friday business hours. Further, this position has potential for domestic and international travel to visit schools and attend conferences.
  • Participate in night and weekend coverage support during arrival season; additional “back-up” on-call support to manager or other teams as requested
  • Handle the 24-hour CIEE emergency cell phone on a rotating weekly basis approximately 1-2 times a year
Requirements

Knowledge and Skills Requirements:

 

  • Bachelor’s degree required
  • 1-3 years work experience in a professional setting preferred
  • Ability to work in a collaborative team environment
  • Ability to prioritize and shift focus as needed
  • Polished, professional written and verbal communication skills
  • Excellent organizational and time management skills and ability to plan and manage multiple tasks and priorities simultaneously
  • The ability to use Microsoft Word, Excel, and Outlook.  Experience using Salesforce is a plus.
  • The ability to quickly learn new databases and technology to track and organize data
  • Comfortable presenting to groups about CIEE and the USA High School Study Program
  • High level administrative and organizational skills with a strong attention to detail
  • Experience Abroad – time studying, teaching, or living abroad – is preferred
Candidate Instructions Due to federal regulations a background check will be conducted as a condition of employment.
Interested candidates please email a cover letter and resume to cieeresume@ciee.org. Please put “Enrollment Specialist, F-1 High School Program” in the subject line. We will contact those candidates we would like to meet with to further discuss this exciting opportunity. Due to high volume we are unable to respond personally to each candidate. No phone calls please
  • CIEE strives to lead a robust community of international program providers and sponsors through innovation, exemplary service, and exceptional efficiency. Our success depends on having the very best professionals. We are committed to recruiting and retaining the best people in the industry, particularly those who are passionate about international education, are self-starters with high levels of energy and autonomy, and are dedicated to exceed expectations in every challenge. We foster excellence through tapping the skills of a diverse workforce and promoting a dynamic environment where talented individuals of differing perspectives and cultural backgrounds work together to advance our mission. CIEE is an Equal Opportunity Employer. Applications by ethnically diverse and underrepresented groups are strongly encouraged.
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