Job Details

Requisition Number 19-0043
Post Date 11/15/2019
Title Social Media Manager
City Chicago
State IL
Description The American Library Association (ALA) is seeking a full-time social media professional to join its communications team in our Communications and Marketing Office in Chicago, IL.

ALA is the foremost national association for libraries and information centers in the world, delivering pragmatic solutions to pressing issues such as expanding economic opportunity, advancing education and learning in the global economy, as well as strengthening the public interest in information policy issues such as telecommunications, copyright, access to government information, funding, privacy and free speech.


This is a new position for the Communications and Marketing Office. Reporting directly to the Director of Communications and Marketing, the manager will play a lead strategy role in building on ALA’s existing social media communications and platforms. The manager will develop, implement and manage overall ALA social media strategy, create guidelines and policy, define social media KPIs, and report results. The manager is a subject matter expert who will stay up to date with the latest social media best practices and technologies.

Activities will range from drafting and testing social media policy to reviewing existing workflows and suggesting new processes. Incumbent also will write and create graphic and video content for social channels.

The manager should have ability to prioritize projects, execute against goals and communicate results. This position will need to be comfortable making decisions and working with others toward common goals.

COMPENSATION: Negotiable from the mid- 60s; based on relevant experience. ALA has an excellent benefit package that includes medical, dental, generous paid vacation and retirement annuity.


Apply online including cover letter and resume

(Additional documents are uploaded on the same screen as your resume)


Please send cover letter and resume to:

American Library Association
Human Resources Department
Ref: socialmediamgrCMO
fax: 312-280-5270

The American Library Association is an equal opportunity employer: Disability/Veteran.
Minimum of five to seven years related experience in social media or digital communications, a love of data and its uses and excellent written and verbal communication skills. Bachelor’s degree in creative writing, journalism, English or related field preferred. Minimum professional experience may include internships and/or volunteer service.

Travel to ALA conferences is required.
Apply On-line
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